Sahl Spa & Turkish Hammam: Privacy Policy

At Sahl Spa & Turkish Hammam, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spa, website, or use our services.

1. Information We Collect:

  • Personal Identification Information: Name, email address, phone number, date of birth (for age-restricted services), and payment information when you book a service or make a purchase.

  • Health Information: Relevant health conditions, allergies, or medical history necessary for providing safe and effective spa treatments. This information is collected with your explicit consent.

  • Usage Data: Information about how you access and use our website, such as IP address, browser type, pages visited, and time spent on pages.

  • Communication Data: Records of your correspondence with us, including emails and phone calls.

2. How We Use Your Information: We use the collected information for various purposes, including:

  • To provide and manage your spa services and appointments.

  • To process payments and transactions.

  • To communicate with you regarding your bookings, services, and promotions.

  • To personalize your spa experience and recommend suitable treatments.

  • To improve our services, website, and customer experience.

  • To comply with legal obligations and resolve disputes.

  • For internal record keeping and administrative purposes.

3. Disclosure of Your Information: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our spa, conducting our business, or serving you (e.g., payment processors, booking systems), provided they agree to keep this information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

4. Data Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights: Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate data.

  • The right to request deletion of your personal data.

  • The right to object to the processing of your personal data.

  • The right to request restriction of processing your personal data.

  • The right to data portability.

To exercise any of these rights, please contact us using the details below.

6. Cookies: Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

7. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us: If you have any questions about this Privacy Policy, please contact us: